Blog

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Receivers and Liquidators, Inc. (RNL) recently held its Top Collectors Awarding for the Month of June 2026, recognizing the exceptional performance and dedication of its collection professionals. The awarding served as a meaningful opportunity to celebrate individuals who consistently demonstrated determination, discipline, and commitment in achieving their collection targets.

Behind every successful collection result is a combination of persistence, effective communication, and a strong sense of responsibility. RNL’s Top Collectors for June stood out through their ability to remain focused on their goals while handling the demands and challenges of collection operations. Their achievements reflect not only their individual capabilities but also the values of professionalism and excellence that RNL continues to promote across its organization.

The recognition also highlights the importance of consistency in achieving sustainable performance. Each successful account handled, every conversation conducted, and every target surpassed contributes to the company’s overall operational success. Through their dedication and results-driven approach, the awardees have demonstrated that excellence is built through daily effort, accountability, and the willingness to go beyond expectations.

As part of the recognition, the awardees received Certificates of Appreciation along with monetary incentives in acknowledgment of their outstanding performance. More than the rewards themselves, the recognition represents RNL’s appreciation for the valuable contributions of its employees and its commitment to celebrating individuals who make a meaningful impact on the organization’s continued growth.

RNL takes pride in the achievements of its June Top Collectors and hopes their success will inspire their colleagues to pursue their own goals with the same determination and enthusiasm. Their accomplishment serves as a reminder that every effort matters and that dedication, when combined with purpose and consistency, can lead to remarkable results.

As RNL continues to move forward, the company remains committed to creating a culture where hard work is recognized, achievements are celebrated, and every employee is encouraged to reach their full potential. Congratulations to RNL’s Top Collectors for June 2026! Your dedication and outstanding performance continue to contribute to the success of RNL.

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Receivers and Liquidators, Inc. (RNL) proudly celebrates another milestone after being recognized by the Philippine National Bank (PNB) Cards and Financial Solutions Group – Cards Collections Division, Hardcore & Recovery Section as the Top 1 Write-Off Agency for the 2nd Quarter of 2026.

RNL achieved an impressive average score of 113.68%, reflecting the company’s consistent commitment to delivering excellent collection performance and maintaining high standards in its operations. This recognition highlights the dedication, perseverance, and professionalism of the entire RNL team in meeting its goals and providing reliable collection services to its clients.

The award was formally received on behalf of RNL by Ms. Susima Cabacungan-Yngson, Vice President and Chief Financial and Operations Officer, who represented the company during the awarding. Her presence underscored RNL’s commitment to fostering strong partnerships and recognizing the collective efforts of its employees in achieving outstanding results.

This achievement also serves as a testament to the strong partnership between RNL and PNB, built on trust, accountability, and a shared commitment to excellence. More than just an award, this recognition inspires the entire RNL team to continuously improve its processes, strengthen its performance, and uphold the highest standards in delivering quality collection services.

RNL extends its sincere gratitude to PNB for this meaningful recognition and appreciation. The company likewise commends every member of the RNL team whose hard work, dedication, and collective efforts contributed to this achievement.

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Receivers and Liquidators, Inc. (RNL) recently recognized the exceptional performance of its Top Collectors for the Month of May during a special awarding ceremony held to celebrate their dedication, commitment, and outstanding contribution to the company’s continued success.

As part of the recognition, each awardee received a Certificate of Appreciation along with a monetary incentive as a token of gratitude for their hard work, perseverance, and remarkable collection performance. The awarding reflects RNL’s commitment to recognizing employees who consistently demonstrate excellence, professionalism, and determination in achieving organizational goals.

The event served as a reminder that every accomplishment is made possible through the collective efforts of individuals who go above and beyond their responsibilities. By acknowledging these outstanding collectors, RNL continues to foster a culture of excellence, motivation, and healthy competition among its workforce, inspiring employees to strive for greater achievements while delivering quality service to its clients.

Receivers and Liquidators, Inc. extends its heartfelt congratulations to all the Top Collectors for the Month of May. Your dedication and commitment embody the values of RNL and contribute significantly to the company’s continued growth and success. May this recognition serve as an inspiration to continue pursuing excellence and motivating others to reach their full potential.

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Receivers and Liquidators, Inc. (RNL) continues to strengthen its commitment to ethical and professional debt collection by conducting a comprehensive training session focused on improving collection practices and enhancing customer engagement. The training emphasized the importance of active listening, empathy, and effective negotiation when communicating with cardholders, reinforcing RNL’s dedication to delivering fair, respectful, and solutions-oriented collection services. Through continuous learning initiatives such as this, RNL ensures that its collection professionals remain equipped with the knowledge and skills needed to provide exceptional service while maintaining the highest standards of professionalism.

During the session, participants were reminded that every interaction with a cardholder presents an opportunity to build trust and achieve mutually beneficial outcomes. The discussion highlighted best practices such as listening attentively without interruption, demonstrating empathy and understanding, clarifying concerns before responding, and recommending reasonable payment arrangements tailored to the cardholder’s financial situation. Equally important, the training underscored behaviors to avoid, including disregarding customer concerns, interrupting conversations, making assumptions without fully understanding the circumstances, and proposing payment solutions that are not aligned with the cardholder’s capacity.

By continuously investing in employee development, RNL reinforces its mission of promoting responsible and compliant collection practices that prioritize both operational excellence and consumer trust. The organization recognizes that successful collections extend beyond account recovery—they are built upon respectful communication, ethical conduct, and meaningful customer relationships. Through ongoing training and professional development, RNL remains committed to fostering a culture of integrity, compassion, and service excellence, ensuring that its team consistently delivers positive experiences for clients and cardholders alike.

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The award was formally presented recognizing RNL’s outstanding performance and exceptional contribution to CBS’s housing collections program. RNL achieved an impressive 122.39% achievement rate, surpassing expectations and demonstrating its unwavering commitment to excellence, efficiency, and results-driven collection services.

This recognition reflects the dedication, professionalism, and hard work of the entire RNL team, whose collective efforts continue to deliver exceptional outcomes for clients and stakeholders. Through strategic account management, customer-focused engagement, and adherence to ethical collection practices, RNL has consistently maintained high standards of performance in the industry.

As one of the country’s trusted collection agencies, RNL remains committed to helping financial institutions achieve their collection goals while fostering responsible and respectful customer interactions. This award serves as a testament to the organization’s pursuit of operational excellence and its ability to exceed performance targets.

RNL extends its sincere gratitude to China Bank Savings, Inc. for this recognition and for its continued trust and partnership. The company also acknowledges the invaluable contribution of its officers, managers, and collectors whose dedication made this achievement possible.

Moving forward, RNL remains focused on raising the bar even higher, strengthening client partnerships, and continuing to provide world-class collection and recovery solutions across the industry.

Together, we celebrate this achievement and look forward to even greater successes ahead.

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Receivers and Liquidators, Inc. (RNL) proudly announces another significant milestone as the company was awarded 2025 3rd Best Performing Collection Agency by Sumisho Motor Finance Corporation in recognition of its outstanding performance, dedication, and unwavering commitment to excellence in the collections industry.

This prestigious recognition reflects the collective hard work, discipline, and commitment of the entire RNL team in consistently delivering quality service and maintaining strong professional relationships with its valued partners and clients. The award also highlights RNL’s continued pursuit of operational excellence and its dedication to achieving outstanding results through teamwork, integrity, and professionalism.

Present to formally receive the award during the awarding ceremony were RNL’s CFOO, Ma’am Susima Cabacungan-Yngson, Operations Manager Mr. Michael Salazar, and Collections Head Ma’am Charilyn Pajo, together with RNL Unit Heads Ms. Sheryl Sacramento and Mr. Ronald Lirio. Their presence represented the organization’s shared commitment and passion for excellence that continue to drive the company forward.

RNL expresses its heartfelt gratitude to Sumisho Motor Finance Corporation for this meaningful recognition and for the trust and partnership that have contributed to this success. The company also extends its appreciation to every member of the RNL family whose dedication and hard work made this achievement possible.

As RNL continues to grow and reach new milestones, this award serves as both an inspiration and motivation to further enhance its services, strengthen partnerships, and uphold the highest standards of performance in the industry.

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Receivers and Liquidators, Inc. (RNL) proudly celebrates another remarkable milestone after being recognized by China Bank Savings, Inc. as the Top Agency for APDS – Curing and CBS Homeloan with an outstanding achievement rate of 108.72% for Q3 2025.

This recognition reflects the team’s unwavering dedication, hard work, and commitment to delivering excellent results in collection services. It stands as a testament to the strong collaboration, persistence, and professionalism demonstrated by the entire RNL team.

Representing RNL during the awarding ceremony were Operations Manager Michael Salazar, Collections Head Charilyn Pajo, and Unit Head Lalona Labastida, who proudly received the award on behalf of the organization.

RNL extends its heartfelt gratitude to every team member whose continuous efforts contributed to this achievement. Congratulations to the entire RNL family for this well-deserved recognition, and may this accomplishment inspire even greater success in the future!

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Receivers and Liquidators, Inc. (RNL) proudly celebrates another remarkable achievement after being recognized by CIMB Bank Philippines for its exceptional performance and dedication in the collections industry during the recent awarding ceremony for REVI Credit and GCredit accounts.

RNL was honored with the following recognitions:

Silver Awardee – Top 2 Performer Rank
Pre-Charge Off, REVI Credit

Bronze Awardee – Top 3 Performer Rank
Charge Off, GCredit

Bronze Awardee – Top 3 Performer Rank
Pre-Charge Off, GCredit

These awards highlight RNL’s unwavering commitment to excellence, consistent operational performance, and dedication to delivering quality results for its partners and clients. The recognition also reflects the hard work, teamwork, and perseverance of the entire RNL organization in maintaining high standards in collections management and customer service.

Present to formally receive the awards during the ceremony were RNL Collections Head Ma’am Charilyn Pajo and RNL Unit Head Ms. Tanya Melitante, proudly representing the organization and the collective efforts of the RNL team behind this success.

RNL extends its heartfelt gratitude to CIMB Bank for the trust, partnership, and recognition given to the company. These achievements serve as an inspiration for the organization to continue striving for excellence and to further strengthen its commitment to providing outstanding service and performance in the industry.

Congratulations to the entire RNL family for this incredible accomplishment!  Your dedication and hard work continue to bring pride and success to the organization.

Receivers and Liquidators, Inc. (RNL) proudly celebrates a significant milestone after being honored with a Certificate of Recognition by the Philippine National Bank (PNB) – Cards and Financial Solutions Group, Collections Division. The award recognizes RNL as the Top 1 Write-Off Agency for the First Quarter of 2026, achieving an outstanding average score of 192.67%.

This recognition reflects RNL’s unwavering commitment to excellence, operational efficiency, and results-driven performance in the field of collections and financial services. It also highlights the company’s ability to consistently exceed expectations and deliver measurable outcomes for its partners.

The awarding ceremony was attended by key representatives from RNL, including Chief Finance and Operations Officer Ma’am Susima Cabacungan-Yngson, Collections Head Ma’am Charilyn Pajo, and Operations Manager Sir Michael Salazar, whose leadership and dedication continue to drive the organization’s success.

On behalf of Receivers and Liquidators, Inc., the management extends its heartfelt congratulations to the entire team behind this achievement. This recognition is a testament to the hard work, discipline, and collaborative effort of every member of the organization who contributes to delivering excellence every day.

As RNL moves forward, this accomplishment serves as both an inspiration and a challenge to continue raising the bar, strengthening partnerships, and achieving even greater milestones in the future.

Receivers and Liquidators, Inc. (RNL) successfully concluded its three-day team building activity for Admins, Unit Heads, and Branch Heads, held from May 1 to 3, 2026, at Agua Verde Beach Resort. Carrying the theme “Stronger Leaders: Stronger Organization,” the event brought together key leaders of the organization in a shared commitment to growth, collaboration, and excellence.

Set against the relaxing coastal backdrop of La Union, the activity provided an ideal environment for participants to step away from their daily responsibilities and focus on strengthening both individual leadership capabilities and collective teamwork. The program featured a series of engaging activities designed to enhance communication, build trust, and foster unity among the company’s leadership group.

Throughout the three-day event, participants actively took part in team challenges, leadership exercises, and collaborative workshops aimed at reinforcing the values of accountability, adaptability, and strategic thinking. These activities not only encouraged camaraderie but also highlighted the importance of alignment across all units and branches in achieving organizational goals.

The team building served as a platform for open dialogue and knowledge sharing, allowing leaders from different areas of the organization to connect, exchange insights, and develop stronger professional relationships. By nurturing these connections, RNL continues to build a more cohesive and resilient leadership structure.

The success of this initiative would not have been possible without the unwavering support and visionary leadership of RNL’s Chief Executive Officer, Atty. Michael Yancy Yngson, CPA, and Chief Finance and Operations Officer, Susima Cabacungan-Yngson, CPA. Their dedication to empowering leaders and fostering a culture of collaboration continues to inspire the organization to strive for excellence and innovation.

Aligned with its commitment to continuous improvement, Receivers and Liquidators, Inc. recognizes that strong leadership is the foundation of a successful organization. The event reaffirmed the company’s dedication to empowering its people, fostering collaboration, and driving sustainable growth.

As RNL moves forward, the lessons and strengthened bonds formed during this team building activity are expected to translate into enhanced performance, unified direction, and a stronger organizational culture—truly embodying the spirit of “Stronger Leaders: Stronger Organization.”